Lioness Recruitment – Careers handled with care. Feel like a new challenge within a large social enterprise embarking on a series of exciting change programmes across the business? They’re looking for an experienced Business Analyst to join the team to ensure the efficient use of business systems. This is a hybrid working role, with majority remote working and one day per week at head office.

Your main responsibility as Business Analyst will be to define the ‘as-is’ and ‘to-be’ requirements, map business focussed requirements into technical requirements for a range of digital focussed projects and provide documentation accordingly. Other responsibilities will include the analysis of business processes to create efficiencies, requirements gathering, process mapping and stakeholder management.

Essential experience:

• A successful commercial track record in a Business Analysis capacity - including the translation of user requirements into technical documentation & defining and mapping business processes (As-Is & To-Be), including process re-engineering and data flows
• Demonstrable experience working with social housing software such as Aareon QL, Capita OPENHousing, Civica Cx, MIS ActiveH, MRI Housing Enterprise/Orchard Housing, MRI Capita One, NEC Housing etc
• Customer journey mapping
• User stories
• Relationship and change management - building and maintaining successful and engaging relationships with stakeholders in the business and IT functions and to understand challenges and priorities.
• Demonstrable process design experience

Ready to take the first step to your next step? Ready to be brave? Then we’re ready to help.

Lioness Recruitment acts as an employment agency and an employment business. We are an equal opportunities employer, committed to diversity and welcome applications from all communities.